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Frequency Asked Questions |
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Q. |
Do larger projects qualify for the Feed-In Tariffs? |
A. |
Yes installations up to 5 megawatts can qualify for the Feed-In Tariffs. |
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Q. |
What does generation mean in respect of the Feed-In Tariffs? |
A. |
Generation means you create your own electricity. |
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Q. |
What does export mean? |
A. |
Export means when you don’t use all the electricity your system makes you are left with surplus power, which then gets sent back into the national grid. This is called export. |
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Q. |
Will I need to change my electricity supplier? |
A. |
No absolutely not. You retain the right to pick and choose your own supplier at your discretion. |
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Q. |
Will my electricity be turned off during the installation? |
A. |
Your power will need to be disconnected very briefly towards the end of the installation in order for the final connection to be made by our installation team. You will of course be kept up to date and informed when this is will take place. |
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Q. |
How much electricity will I save? |
A. |
This entirely depends on a few factors.
Factor 1: how big your installation is in kW i.e. 3kW, 15kW, 30kW.
Factor 2: how you manage your electricity usage. For instance, a typical domestic 3 bed detached house uses around 4500 kWh/year. If a 3kW Solar PV system was installed and managed correctly it could save around 60% of your annual usage. The message here is the bigger the system the more you benefit financially and save on energy bills. |
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Q. |
Do I still get an electricity bill? |
A. |
Yes you will still get an electricity bill for the electricity you use from the national grid. However this will be massively reduced. |
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Q. |
What happens if I don’t use all the electricity the system generates? |
A. |
In this situation the surplus electricity is called your export and gets sent back into the national grid. Any surplus electricity exported back to the grid can be sold for a minimum of 3p per kWh. Thus, you will be paid for your export as well as your generation. |
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Q. |
Do Solar PV systems add value to my property? |
A. |
Yes, if you think adding a new bathroom or kitchen adds value, then think what free electricity and an annual income will add to the value of the house! I’m sold, are you? |
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Q. |
Is the work carried out by your company or is it sub-contracted out? |
A. |
The work is carried out by our highly experienced, qualified and fully apprenticed trained teams. There are no cowboys or rogue traders here. We are members of the NICEIC national inspection council for Electrical Installation Contractors. We are rigorously inspected by this organisation to ensure our staff is up-to-date and maintain the highest standards expected of them. You, our customers, are our life-blood. Pleasing you, delivering high standards of workmanship and high-end products are our top priorities. |
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Q. |
If it is not a very sunny day will the Solar PV system work? |
A. |
Yes. Although the Solar panels work best in direct sunlight, very good performance can still be given in the ambient light (or diffuse radiation) of a cloudy day. |
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Q. |
Will the Solar PV work at night? |
A. |
No, the system only works in daylight. |
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Q. |
What is an off grid system? |
A. |
An off grid system is where your property is not connected to the national grid so you have no mains electric on site. In this situation the Solar PV system would power a charge controller and a PV battery bank. An inverter would then convert the DC electricity into 230 v AC electricity. This type of system would charge the bank of batteries during daylight hours and would provide power throughout the day and night. An off grid system would require a generator or other means of electric back up during the winter months. We fit these types of systems. |
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Q. |
Will the system still work in very cold weather? |
A. |
Yes, the system will work in much colder temperatures than we experience in this country. However, it will not work if the panel is covered by snow, as this will prevent light striking the Solar cells. |
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Q. |
What should I do if it snows? |
A. |
Nothing. If snow collects on the surface of the panels it will rapidly melt. In fact the design will cause the snow to melt more rapidly from the panel surface than it will melt from other parts of your roof. |
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Q. |
Who is responsible for the maintenance and up-keep of the Solar panels? |
A. |
Our company provide a standard 12-month installation guarantee. We also offer longer-term maintenance contracts for all the installation work carried out by our company. Throughout the term of our maintenance contract we will ensure that your system is in good working order and providing you with free electricity so you can gain maximum financial return on your investment. |
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Q. |
Do you require access for any maintenance? |
A. |
Yes only if you take out our maintenance contract and it would be entirely at your convenience and we would contact you to arrange a suitable date and time. |
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Q. |
How long does it take to fit them? |
A. |
For domestic systems, half a day to erect the scaffolding and two days to fit the system followed by another half a day to dismantle the scaffolding. In total, three full days dependent on the weather. During the installation our highly trained electricians and engineers will need to have access to your attic in order to carry out the wiring phase and access to the consumer unit/fuse board. This is not a disruptive process as most of the work is carried out outside. |
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Q. |
Do the Solar panels make our roof more insecure in high winds? |
A. |
No, absolutely not. The panels fit very closely against the roof so there is minimal space for wind to blow under them. Furthermore, the fixing system has been rigorously tested to ensure stability in even the most severe weather conditions |
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Q. |
What happens if our roof tiles are damaged during the installation? |
A. |
In the unlikely event that a tile is damaged in the fitting process, we will repair it at no cost to you. |
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Q. |
Do I need to notify my building insurer? |
A. |
A. Yes you will need to notify your building insurance provider as the system will become part of the building structure. |
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Q. |
Can I install Solar panels myself? |
A. |
Installing the system yourself would affect the warranty and also void yourself from many grant schemes, as most require the system to be installed by an approved installer. In most cases installation costs are less than the benefits that grants would deliver. |
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Q. |
Do you need planning permission for Solar PV systems? |
A. |
For roof mounted systems, planning permission is not required unless: the Solar panels project more than 20cm above the plane of the roof or above the highest part of the roof (excluding chimney), or the property is in a conservation area and the proposed installation is on the actual wall of the building, not sloping roof, and would be visible from the public highway (i.e. installations on roof slopes do not need permission, even if visible from the public highway) or if the property is a listed building. If in doubt, it is advisable to contact your local authority. |
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| Q. |
How much would a system cost |
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See table below |
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HBC Electrical Limited |
Unit 7b |
Quarry Hill Industrial Estate |
Horbury |
Yorkshire |
West Yorkshire |
WF4 5NF |
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Phone: 01924 266000 |
Fax: 01924 262600 |
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| NICEIC REGISTERED |
Description |
Ex vat |
vat |
INC VAT |
1.36 KW KIT 1 |
£ 7,364.20 |
£ 368.21 |
£ 7,732.41 |
1.52 KW KIT 2 |
£ 7,895.94 |
£ 394.80 |
£ 8,290.74 |
1.60 KW KIT 3 |
£ 7,960.88 |
£ 398.04 |
£ 8,358.92 |
1.84 KW KIT 4 |
£ 8,750.67 |
£ 437.53 |
£ 9,188.20 |
2.00 KW KIT 5 |
£ 9,015.20 |
£ 450.76 |
£ 9,465.96 |
2.07 KW KIT 6 |
£ 9,053.40 |
£ 452.67 |
£ 9,506.07 |
2.52 KW KIT 7 |
£ 10,660.67 |
£ 533.03 |
£11,193.70 |
| 3.00 KW KIT 8 |
£ 12,233.55 |
£ 611.68 |
£12,845.23 |
| 3.45 KW KIT 9 |
£ 13,508.48 |
£ 675.42 |
£14,183.90 |
| 3.96 KW KIT 10 |
£ 14,861.71 |
£ 743.09 |
£15,604.80 |
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Prices Subject to survey. Please contact HBC Electrical Solar Panel installation For your free quotation and site survey |
Contact Adrian Buxton 07861 222067 |
Roof truss survey £120 including vat extra
Extended warranty’s are available on installed equipment. Please ask for details
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